Production Scheduling Optimization

A smarter approach to the use of facility resources, materials, and scheduling processes

Industry: Manufacturing

Company Size: Multinational

Products: Health, home, and nutrition


Key Factors of Success:

  • Unique combination of legacy and modern platforms
  • Strong background in JDE World ERP and Enterprise Architecture


  • Quick solution rollouts and adoption by different markets and platforms in the future
  • Quality features such as auto alert and recovery
  • Increased customer satisfaction 

The Customer

A British multinational producer of health, home, and nutrition products running and operating several large production facilities. The customers products are sold and distributed through a variety of different channels including business to business, directly to consumers, through trade partners, as well as to distributor networks in all regions of the world. 

The Challenge

Efficient production scheduling is crucial to optimizing costs and is a key success factor to the use of the production facilities resources, materials, and scheduling processes. To work successfully, data must be collected and streamed from the various back-end systems. 

The customers systems of record are operated on JDE World – legacy IBM i (AS/400) ERP systems that are traditionally harder to integrate with and slower to roll out to various markets due to several challenges:


  • JDE World ERP support team has limited capacity and skill set to quickly deliver and reliably operate the near real time integration components, as well as adopt to various market specific requirements and JDE customizations. 
  • Legacy “point to point” integrations have limited or no reuse, and over time the number of integrations grows out of control. 
  • The one-off direct integrations typically lack robust transaction retry, alerting and monitoring support that can cause data loss and impact the accuracy of the production facilities planning processes. 

The Solution

Leveraging a unique combination of legacy and JDE expertise, Infoview’s professional services team connected the JDE World ERP to Cyberplan’s scheduling and planning software utilizing MuleSoft’s AnyPoint Platform. The solution extracts data needed for production planning and de-couples both the systems of record and planning systems allowing quick adoption and roll out for different markets, platforms, other production scheduling optimization tools, and ERP’s (such as SAP) in the future.  


The professional services team at Infoview were the ideal candidates due to their expertise in legacy AS400, JDE World ERP, and MuleSoft’s AnyPoint Platform. Cross-platform expertise on the same team allowed the customer to work directly with one project team and helped Infoviews experts implement a solution catered to the customers exact needs. With the solution including quality features such as auto alerts and recovery, both operation efficiency and customer satisfaction have increased.  

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