WhatsApp Business API

Connect your existing software, E-Commerce portals & CRM to automate notifications on WhatsApp

Introduction

WhatsApp is one of the most preferred messaging channels/apps today, 71% of WhatsApp business users think it is the easiest way to connect to their customers. As your business provider, we will help you connect with your customer’s journey through their favourite app.

We also help with your business integrate with various platforms customized to your business requirements.

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Our offerings

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Conversations on your Customer’s favourite Channel

Engage customers on WhatsApp (one of the most preferred messaging applications) and see the increase in interactions. Aiming for a better success rate and customer loyalty, the success rate has been 40-60% according to reports by AI Sensy.

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Adding Omnichannel with your existing systems

Integration is our expertise, and we help integrate any tool with webhooks, HTTP or native integration to send omnichannel communications to your list of customers.

Salesforce, MuleSoft, Shopify, Magento, Hubspot, Exotel

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Automation

Automation of chats and messaging help engage your customers resultingin excellent customer service, increasing conversions, and driving loyalty. Communication on every channel is carefully monitored with regards to details on each order, support history, and more. We provide Chatbot which is customized for your business needs and goals.

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Marketing & Sales

Reduce data complexity and work with colourful, easy-to-use flow charts and performance dashboards. We help bridge the gap between the data silos for your business and convert data into easy-to-follow charts for your marketing and sales team.

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Conclusion

If you are a small, middle or global enterprise business that aligns with the WhatsApp Commerce Policy, get to chat with your customers across their entire customer journey.  We will assist with onboarding and creating custom integrations to accommodate your individual needs. Our professional team aims to help you become a data-driven, high-performance, customer-centric organization so that you can attain your CX goals.

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